Refund Policy
These policies are based on the Ministry of Education's Guidelines for Colleges with Extension Education Programs.
1. Refund policy after a student has paid tuition (registration and insurance fees are not refunded)：
(1) 90% of the tuition will be refunded for requests submitted before the day the semester starts.
(2) 50% of the tuition will be refunded for requests submitted before 1/3 of the semester has been completed.
(3) After 1/3 of the total classes is completed the tuition will no longer be refundable.
●The application deadline is calculated based on Taiwan time, and please apply during MLC office service hours. Applications will not be accepted during non-business hours.
2. In the following situations the tuition will be fully refundable (registration and insurance fees are not refunded)：
(1) Next semester’s tuition has been prepaid, but FR student visa cannot be extended, or FR visitor visa cannot be exchanged to an ARC.
(2) Next semester’s tuition has been prepaid, but the student was expelled.
(3) Course did not start due to an insufficient number of students.
(4) Student is unable to start the course due to sickness, or an accident (doctor’s note must be provided).
●The application deadline is calculated based on Taiwan time, and please apply during MLC office service hours. Applications will not be accepted during non-business hours. After the course starts, the school will refund the tuition fee following the refund policy in point 1 above.
3. If new students cannot obtain a visa for studying Chinese purposes, please apply for a refund before the class starts. An administrative fee of NT 2,000 will be charged in this case.
●The application deadline is calculated based on Taiwan time, and please apply during MLC office service hours. Applications will not be accepted during non-business hours. After the course starts, the school will refund the tuition fee following the refund policy in point 1 above.
4. If the student changes levels during the designated period (first week of class) the tuition difference, if there is any, between the classes will be fully refunded.
5. If the student changes levels during the designated period and books need to be exchanged, overpaid fees can be refunded as long as the books are not damaged or written on.
6. The documents required for a refund application are as follows：
| FR Student Visa Holders |
Non-FR Student Visa Holders |
| (1)Refund application form |
(1)Refund application form |
| (2)Passport copy |
(2)Passport copy |
| (3)Visa copy |
(3)Visa copy |
| (4)Original receipt |
(4)Original receipt |
| (5)ARC copy (If you have one) |
(5)ARC copy (If you have one) |
| (6)Original admission letter (New student) |
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(7)Copy of airplane ticket (if you plan on leaving Taiwan after the refund)
or another school’s admission letter (if you plan on transferring schools) |
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Notice：
1. The Mandarin learning center (MLC), hereby, sets forth these Guidelines for MLC students applying for refunds, students must prepare all the required documents before the deadline, late requests will not be accepted.
2. Before being refunded student visa holders will be asked to go to immigration to shorten or cancel their visa if they had previously extended it (students must leave Taiwan within 7 days after the refund was given.)
3. If the student provided their company’s tax id number when paying the tuition then the student must bring back the original receipt or their corporate stamp before being refunded.
4. If the student cannot be present when the refund is given, then a friend or family member may handle it on their behalf; however, in addition to the required documents they must also bring a letter of authorization, an original id, and also a copy of that id.
5. If the student initially paid through a wire transfer and paid more than the current market value due to currency fluctuations, they will lose the difference when refunded. MLC will not be responsible for covering the difference (refund will be given in NTD).
Postponement Policy
If the student has an emergency and cannot start the semester, the student may provide MLC with the necessary documents, only then their classes may be postponed to a later date.
Notice：
1. After the semester begins, students may no longer apply for a postponement.
2. Every semester can only be postponed once.
3. The student may not postpone their classes to more than 3 months after the initial start of their course.
4. If a student still cannot attend classes after requesting a postponement then they will no longer be able to apply for a tuition refund.
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